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Building crisis management teams - what we can learn from the All Blacks

Most of my professional life has been spent building crisis management teams either whilst as the team leader of police specialist firearms teams or latterly with private sector clients. You might think that those two environments and the people who form them have nothing in common but what I have found is that they are just the same. The only difference is the crisis context and the peoples everyday occupational skill sets. When training crisis or response teams I regularly draw on the experiences of the great sports team philosophies and their exceptional leaders. The start of any team begins with the selection of its members. The raw team members must have two essential qualities summed u